How to Check Pending Approval Appointment & Approve the Appointment

How to Check Pending Approval Appointment & Approve the Appointment

Notes:

  1. This can only be done via the portal, not on the terminal or mobile application.

Instruction Steps:

  1. Log in to the Pitstop Portal: https://portal.pitstop.my/
  2. On the Side Menu, click on “Appointments”.
  3. Click on the “Pending Approval” button. This will display a full list of all entries.
  4. Click on the specific “ID” to view the details for that customer's appointment.
  5. Within the Appointment Details page, you have the option to “Cancel” or “Reschedule”, or“Approve” the appointment as needed. If everything is okay, you can just click on the “Approve” button.
  6. Once done, your customer will receive the appointment confirmation message thru WhatsApp. They also can click on “Manage Appointment” if they want to view, cancel or reschedule their appointment.

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